YuvaFlowers FAQs

Q. How can I contact YuvaFlowers for any queries?

Ans. You can contact YuvaFlowers for any queries by calling us at 9599490040 or by sending us an email at yuvaflowersonline@gmail.com. You can also reach out to us on WhatsApp at 8130237670.

Q. Do you offer flower and gift delivery services?

Ans. Yes, we offer flower and gift delivery services. You can choose from a wide range of beautiful flowers and gifts on our website and we will deliver them to your desired location.

Q. Can I schedule a midnight delivery?

Ans. Yes, we offer midnight delivery services. You can surprise your loved ones by scheduling a delivery at midnight and make their special moments even more memorable.

Q. What types of flowers and gifts do you offer?

Ans. We offer a wide range of flowers and gifts for various occasions. You can find beautiful bouquets, arrangements, and hampers for birthdays, anniversaries, weddings, and more. We also have special collections for festivals like Diwali and Christmas.

Q. How can I place an order?

Ans. To place an order, simply browse through our website and select the flowers or gifts you want to purchase. Add them to your cart and proceed to checkout. Fill in the required details and choose your preferred delivery date and time. Complete the payment process and your order will be confirmed.

Q. What is your refund policy?

Ans. Please refer to our refund policy for detailed information on our terms and conditions regarding refunds. You can find our refund policy on our website under the "Refund Policy" section.

Q. What is your shipping policy?

Ans. Please refer to our shipping policy for detailed information on our terms and conditions regarding shipping. You can find our shipping policy on our website under the "Shipping Policy" section.

Q. How long does it take for the flowers and gifts to be delivered?

Ans. The delivery time may vary depending on the location and the type of product you have ordered. We strive to deliver your flowers and gifts as quickly as possible. You can contact our customer support team for more information on the estimated delivery time for your order.

Q. Can I track my order?

Ans. Yes, you can track your order. Once your order is shipped, we will provide you with a tracking number. You can use this tracking number to track the status of your order on our website or through the courier service's website.

Q: Do you offer same-day delivery?

A: Yes, we offer same-day delivery on selected products. Orders need to be placed before the cut-off time.

Q: What are the payment options available?

A: We accept all major debit/credit cards, net banking, UPI, and mobile wallets.

Q: Can I customize my bouquet?

A: Yes, you can customize your bouquet. Please contact our customer support for assistance.

Q: What if the recipient is not available at the delivery address?

A: We will attempt to deliver the order to the recipient. If they're not available, we will try to contact you for further instructions.

Q: Are there any extra charges for delivery?

A: Delivery charges may vary depending on the delivery location and the product.

Q: Do you offer any discounts for bulk orders?

A: Yes, we offer discounts on bulk orders. Please contact our customer support for more information.

Q: Are the flowers fresh?

A: Yes, we guarantee fresh and high-quality flowers for all our bouquets.

Q: What if I am not satisfied with my order?

A: Please contact our customer support team, and we will do our best to resolve any issues.

Q: Do you offer cakes and gifts along with flowers?

A: Yes, we offer a wide range of cakes, chocolates, and gifts along with flowers.

Q: Can I change the delivery address after placing the order?

A: Yes, you can change the delivery address up to 4 hours before the delivery date.

Q: Are there any extra charges for greeting cards?

A: No, greeting cards are included with the bouquet at no extra charge.

Q: Do you offer any guarantees on your products?

A: Yes, we guarantee the freshness and quality of all our products. If you're not satisfied, we offer a refund or replacement.

Q. Do you offer international delivery?

Ans. Currently, we only offer delivery within India. We do not offer international delivery services. However, we are constantly working to expand our services, so please stay tuned for any updates on international delivery.